Question 1

Do I need to be home during the cleaning?

Accepted Answer

Not at all. Most of our clients give us a key, a code, or a garage code. We're licensed, bonded, and background-checked.

Question 2

Do you bring your own supplies?

Accepted Answer

Yes — we arrive fully stocked with professional-grade products and equipment. Prefer eco-friendly or unscented? Just ask.

Question 3

Are you insured and bonded?

Accepted Answer

Yes. We carry general liability insurance and are fully bonded. Certificates available on request for commercial clients.

Question 4

What if I'm not satisfied?

Accepted Answer

We offer a 24-hour redo guarantee. If anything wasn't done to your standards, we come back within one business day and make it right.

Question 5

How do I pay?

Accepted Answer

Credit card on file is the easiest. We also accept debit, cash, check, Venmo, and Zelle. Commercial clients can request NET-15 invoicing.

Question 6

Do you have pet-safe products?

Accepted Answer

Yes — on request we use pet-safe, low-fragrance products. Let us know at booking so we arrive prepped.

Question 7

How much notice do you need to reschedule?

Accepted Answer

24 hours is ideal. We understand life happens — there's no fee for reschedules with reasonable notice.

Question 8

What areas do you serve?

Accepted Answer

Yakima, Naches, Sunnyside, Toppenish, the Tri-Cities, and most of Eastern Washington within a 1.5-hour radius of Yakima.

Real questions. Straight answers.

Quick answers to real questions.